website usability

Surfing the web is a becoming an increasingly bigger part of our lives. It is easy to forget that this is a new medium and assume that people will use it in the same way they use books or newspapers.

But as author Steve Krug reminds us in “Don’t Make Me Think, Revisited: A Common Sense Approach to Web Usability” (which I highly recommend), how we think people use Web sites and how they actually use them are two very different things.